Shipping policy

Thank you for visiting and shopping at 1011 BRAND LLC. The following terms and conditions constitute our Shipping Policy.

 

Processing time

Orders placed before 12:00 PM EST ship the same business day. Orders placed after 12:00 PM EST ship the next business day. Orders placed on weekends or holidays ship the following Monday.

 

Shipping methods & delivery times

All orders ship from our fulfillment center in Florida, USA.

Shipping Method	Delivery Time	Cost
Standard (Ground)	2-5 business days	Calculated at checkout
Expedited (3-Day)	3 business days	From $11
Expedited (2-Day)	2 business days	From $15

 

Delivery to Alaska, Hawaii and Puerto Rico: 3-11 business days via USPS. APO/FPO military addresses may take longer.

Delivery times are estimates and begin from the date of shipment, not the order date. We are not responsible for delays caused by carriers, weather or events outside our control.

We are not responsible for packages that are lost or stolen after they have been marked as successfully delivered by the carrier. We recommend shipping to a secure location.

 

Tracking

Once your order ships, you will automatically receive a confirmation email with your tracking number.

 

Shipping destinations

We currently ship within the United States only, including all states, territories and military addresses.

 

Contact information

If you have any questions about our Shipping Policy, please contact us:

1011 BRAND LLC
Phone: +1 (786) 918-2088
Email: info@10eleven.io

Corporate & Legal Address: 1011 BRAND LLC, 12864 Biscayne Blvd, 2130, North Miami FL 33181, United States. (Mailing address only. No returns are accepted at this location).

Fulfillment & Returns Warehouse: 1011 BRAND LLC, 11500 Miramar Parkway, Suite 300, Miramar, FL 33025, USA (Please contact support before shipping any returns).